Fast ESA Letter Reviews—A Genuine Online ESA Service Provider or a Paw-ssible Fad?

If you’ve looked into getting an emotional support animal (ESA) letter online, chances are, you’ve come across Fast ESA Letter. Promising quick turnarounds and a simple application process, the service markets itself as a convenient and reliable option. But does it deliver?

We set out to find out everything we could about them. From Fast ESA Letter reviews to real-life testimonies, you’ll learn what the service offers, its processes, and whether customers get what’s promised online or if everything is just clever marketing.

What Services Does Fast ESA Letter Offer?

To provide a non-biased review, we’ll take a look at what Fast ESA Letter is offering and promising, and what its paying customers are saying about it. Here are the areas we’ll focus on:

1. Obtaining an ESA Letter 
2. PSD Letter Assistance 
3. Pricing and Refunds 
4. Customer Support 

Obtaining an ESA Letter 

Fast ESA Letter helps people with qualifying mental health conditions, outlined in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5-TR), get legally recognized online ESA letters. In other words, if you’re dealing with anxiety, depression, or OCD, you may get an ESA letter and gain housing protections under the Fair Housing Act, so you can live with your emotional support animal, even in pet-restricted housing.

The platform connects its customers with various licensed mental health professionals (LMHPs), such as: 

• Clinical social workers
• Psychiatrists
• Clinical psychologists
• General internal medicine specialists

To get an ESA letter, the customer must go through the following steps:

1. Schedule an appointment: Create an account and schedule an appointment with a local LMHP
2. Get evaluated: Fast ESA Letter will connect you with an LMHP. During the call, the LMHP will assess your mental health to determine if an emotional support animal could benefit you
3. Receiving the letter: If the LMHP determines you require a furry sidekick to lead a healthy life, they’ll prescribe an ESA. The platform delivers the ESA letter via email 

While the company claims an easy-breezy and transparent process, one customer stated they were charged before ever meeting with an LMHP. The customer was provided an ESA letter without a diagnosis, which went against their state’s (California) law. In fact, the letter didn’t even contain any specifics regarding the patient or their ESA needs. 

Similarly, another user on TrustPilot pointed out that the company advertised that it could provide a letter from a Montana-based LMHP, but the letter they received was actually provided by a doctor licensed in Arizona.

PSD Letter Assistance

Fast ESA Letter is also offering a psychiatric service dog (PSD) letter assistance service. The company claims these letters allow people to live with trained PSDs to make coping with their mental health conditions easier. Some of the conditions that PSDs can help out with include:

• Schizophrenia
• Clinical anxiety 
• Post-traumatic stress disorder (PTSD) 

The issue is that PSDs are service animals, not emotional support animals. By law, PSDs are protected under the Americans with Disabilities Act (ADA) and are allowed in rentals, public spaces, and public transportation, so this letter isn’t something you will likely need. 

However, if your landlord is pestering you for paperwork, getting a PSD letter works much like getting an ESA letter. Customers simply need to schedule an appointment, complete an evaluation, and then receive their PSD letter.

Fast ESA Letter also assists with filling out the Department of Transportation (DOT) and housing forms. If needed, their therapists are readily available to speak to your landlord.

While there aren’t any reviews on the platform’s PSD letter services, one user on Yelp has complained about not receiving the housing paperwork, even though the customer service assured him the company would deliver the missing documents in 24 hours.

Given the mixed feedback, customers should probably think twice about paying for additional services like PSD letters and finalizing rental paperwork, as the track record for those doesn’t appear to be great. 

Pricing and Refunds 

You have to make sure you’re getting the best bang for your buck when shopping for an online ESA letter. Fast ESA Letter has multiple pricing tiers for both ESA and PSD letter services, and seeing what each one brings to the table could make your decision easier:

Remember that landlords or travel security staff won’t ask for any IDs, as that’s not valid documentation. And if you’re looking for an ESA letter only, Fast ESA Letter offers competitive pricing. 

Customer Support

There are three main ways of reaching out to Fast ESA Letter’s support team: 

1. Calling the customer care number 
2. Sending an email 
3. Submitting an online form 

Fast ESA Letter promises round-the-clock customer support, but if you take a peek at the working hours, the platform’s support team is available only from Monday to Saturday.

The reviews are mixed regarding responsiveness. One customer on TrustPilot revealed that the customer support staff was responsive early on, but not when they needed them the most. When a landlord denied their ESA letter, customer support stopped responding after a week of futile efforts to resolve the issue. This caused the reviewer to pay an unnecessary pet deposit and rent.

Another Yelp review covered a similar case in which the customer’s emails and voicemail were left unattended for a week. According to customers online, the support is quick and responsive early on, but once you receive an ESA letter, its responsiveness drops significantly.

Pros and Cons 

Fast ESA Letter boasts a solid 4.3/5 rating on TrustPilot per its 41 existing reviews. On Real Reviews, it maintains an average rating of 3.4/5 on other platforms, and a 3.0/5 on Yelp.

Based on these reviews, we’ve listed some pros and cons that you should keep in mind if you’re considering contacting Fast ESA Letter: 

Pros 

• ✅ A simple 3-step process to get an ESA letter
• ✅ Competitive ESA letter pricing
• ✅ Range of LMHPs to consult

Cons 

• ❎ Poor customer support after letter delivery
• ❎ Inadequate assistance for housing documentation
• ❎ May include inaccurate information in the letter

What a Reliable ESA Letter Platform Should Have

As the name suggests, Fast ESA Letter seems to prioritize speedy services over everything else. While the platform functions like most legit ESA websites, it has a fair share of unsatisfied customers and poorly reviewed customer support.

If you want to get an ESA letter fast and have reliable support after you’ve received it, look no further than Your Service Animal! The service’s professionally vetted team knows the importance of obtaining an ESA letter and places legal compliance, convenience, and customer support as the top priority. 

Here are a few reasons why Your Service Animal should be your choice for an ESA letter service:

• Quick turnaround: Once you’re officially diagnosed and approved, getting an online ESA letter will only take 24–48 hours   
• Straightforward service: Instead of luring customers into spending extra bucks on things like ESA registration, IDs, or tags (that landlords can outright reject), Your Service Animal only offers the services you actually need
• Licensed medical professionals: Every consultation is only made with LMHPs, such as therapists, nurse practitioners, and pediatric neurologists who practice and are licensed in your specific state
• Legal compliance: Every letter is screened to ensure it meets all federal and state laws, giving you the peace of mind of living happily with your BFF

Fetch a Valid ESA With Your Service Animal

YSA is your one-stop shop for getting a legally valid ESA letter that promises safety under the FHA and lets you rent any place you want with your furry friend. How? Take a peek at the table below and you’ll find out.

Get Started With These Steps

Getting an ESA letter from YSA is as easy as 1-2-3. Just follow the steps below to get started:

1. Find out if you’re a good fit for an ESA letter with our online quiz
2. Schedule an online appointment with a licensed mental health practitioner in your state
3. Attend the online call and receive your ESA letter if clinically appropriate
4. Receive a full refund if the therapist doesn’t issue an ESA letter or your landlord rejects your letter